Listen with Your Eyes

Listen with Your Eyes

A study by Dr. Albert Mehrabian, Professor of Psychology at UCLA, shows that only 7% of all communication is based in the words we say. Of the other 93%, 38% is made up of the tonality we use and the remaining 55% is made up nonverbal ques; body language1. This means that most of what […]

Communicate to Be Heard

Communicate to Be Heard

John Wanamaker said this almost a century ago: “Half the money I spend on advertising is wasted; the trouble is I don’t know which half.” The words are still true today. Companies spend millions on marketing and trying to get our attention. With all the technologies available today there is a lot of noise in […]

Networking in the Age of the Emoji

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By Sanjay Khatnani, Managing Partner, J2 Solutions Over the course of my career, I’ve forged countless important business relationships that are meaningful to me—both on a personal and a professional level. But lately I’ve noticed a trend in the way “networking” as a business tool is utilized. It seems many of its most valuable elements […]


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As y’all know I meet with a group of business owners once a quarter. Our last meeting was in Birmingham earlier this week, where we had a family and relationship counselor speak to the group. Very interesting of our host to invite Michael to speak to a group of business folks, but if you peel […]


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“If you just communicate, you can get by. But if you communicate skillfully, you can work miracles.” —Jim Rohn Last week we discussed listening and its importance. I thought it would only be fair this week to discuss the other side of that coin: communication. Communication is both verbal and non-verbal. It is broken down […]